1. Our Commitment to Your Privacy
One Stick Diagnostic Services LLC is committed to protecting your privacy and the security of your personal and health information. We understand the sensitive nature of diagnostic testing and are dedicated to maintaining the highest standards of confidentiality and data protection. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
2. HIPAA Compliance
As a provider of diagnostic testing services, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, physical, and technical safeguards to protect the privacy, security, and integrity of your protected health information (PHI). Our staff is trained on HIPAA requirements and the importance of maintaining patient confidentiality.
3. Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, address, phone number, email address, and identification details required for testing and reporting.
- Health Information: Test results, specimen information, medical history relevant to testing, and insurance information when applicable.
- Payment Information: Billing address and payment details for services rendered. Payment processing is handled securely through Square.
- Website Usage: Anonymous data about how visitors use our website, including pages visited and time spent, collected through HubSpot analytics.
4. How We Use Your Information
Your information is used solely for the following purposes:
- To schedule and perform diagnostic testing services
- To deliver test results securely to you or authorized parties
- To comply with legal and regulatory requirements, including DOT and court-mandated testing
- To process payments for services
- To communicate appointment confirmations, reminders, and follow-up information
- To improve our services and website experience
5. Information Sharing
We do not sell, rent, or trade your personal or health information. We only share information in the following circumstances:
- With Your Consent: When you authorize us to share results with employers, courts, or other designated parties.
- Legal Requirements: When required by law, court order, or subpoena.
- Service Providers: With trusted partners who assist in laboratory testing, result processing, and secure data storage, all bound by confidentiality agreements.
6. Data Security
We employ industry-standard security measures to protect your information, including:
- Encrypted data transmission and storage
- Secure, access-controlled systems for health records
- Regular security audits and staff training
- Limited access to patient information based on role and necessity
7. Your Rights
You have the right to:
- Access and request copies of your test results and personal information
- Request corrections to inaccurate information
- Request restrictions on how we use or share your information
- File a complaint if you believe your privacy rights have been violated
- Receive a copy of this Privacy Policy
8. Website Cookies and Analytics
Our website uses HubSpot for analytics and may use cookies to improve user experience. These cookies do not contain personal health information. You can disable cookies in your browser settings if preferred.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Phone: (814) 419-4665
Email: info@onesticklabs.net
Business: One Stick Diagnostic Services LLC, Johnstown, PA
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Effective Date: May 3, 2026